Ms. Coussens owns Plan B Consulting, founded in 2005 and focused on business planning; market analysis; competitive intelligence; and training for the American Management Association and NeighborWorks(R) America. She has published more than 100 monthly issues of her newsletter, Planning Possibilities, distributed worldwide to more than 3,500 contacts. She also holds an Illinois life/health insurance license and is an independent sales associate for Aflac.
While consulting, Michelle became the Dean of the School of Business at Kendall College. She built and managed all aspects of the School, including faculty and curriculum selection and assessment, as well as program development. She then went on to complete an engagement at Capsim Management Simulations, Inc., where, reporting to the president, she initiated marketing and sales strategies and processes.
While at the Federal Reserve Bank of Chicago, Michelle began teaching at DePaul University. Earlier, she spent 15 years working at CNA Financial. She has performed technical roles, run operations, developed new products, and published applied research regarding financial literacy.
In 2012, she was appointed to the prestigious Northwestern Council of 100 and became the founding chair of the Illinois Diversity Council Board of Directors. In 2013, she also became a founding advisory board member for Guidestar.org. She is a member of The Executives Club of Chicago, Chicago Step Up, and Chicago SHRM.
Ms. Coussens holds a Bachelor of Arts degree in mathematics from Northwestern University and a Masters in Business Administration, with a concentration in Marketing, from DePaul University.
Specialties: Significant industry experience in financial services, consulting, education, and not-for-profit organizations. Particular expertise and success in business/strategic planning, sales and marketing, program development, project management, business controls, corporate training, market research, and academia.